Tenant Information Manual
How Investa Manages the Building
Investa is driving the future of real estate by enriching the lives of our customers, delivering outstanding performance for our partners and exceptional opportunities for our people. Our office buildings provide high performing healthy and productive places for people to work. To achieve this, we go beyond the provision of building services, and provide highly efficient buildings with enhanced amenities and engaged tenant communities. Investa is reimagining the way we live and work, regenerating our built environment, and building a more resilient business for the future. Investa believes in strong environmental performance, and our ESG strategy is focused on net positive impacts for health, wellbeing, and the environment. From the way we finance our projects, to future-proofing our business, we are transforming our buildings, our communities, and our business for tomorrow..
The building management team make decisions which consider all three ESG factors, ensuring optimal benefits for tenants. The bulding has state of the art digital technology, providing sophisticated energy and water management tools.
If you’d like more information in Investa’s approach to ESG, please contact your building management team or visit our Transform Tomorrow Strategy website and we will be happy to explore this further with you.
Investa’s building management team recognise that our tenants are part of our building sustainability achievements and as part of our tenant community, you can participate in the building Tenant Sustainability Committee, which meets every six months to discuss building level sustainability initiatives.
Building Ratings and Benchmarks
Since 2010, the Commercial Building Disclosure Program, operating under the Federal Building Energy Efficiency Disclosure Act (2010), has required lessors of office space of 1,000 sqm or more to have an up-to-date Building Energy Efficiency Certificate (BEEC).
A key component of the BEEC rating tool is the NABERS Energy rating for the building. NABERS is an operational rating tool designed to give the public a comparable guide to the efficiency and sustainability of office spaces. Current NABERS Energy and NABERS Water ratings are displayed in the building’s foyer and on the Investa corporate website.
The landlord may require under the Lease that you have your tenancy rated, which can help identify how you can better save energy and reduce costs. If you want to know how efficient your tenancy is, our building management team can support you in getting a NABERS Energy rating for your workplace.
For a complete list of all the building ratings and benchmark performances, please see the Your Performance and Your Ratings sections of your Online Sustainability Toolkit.
WELL Equity and Health Safety Ratings
As a manager of buildings that accommodate places to work and live, we are committed to creating connected, healthy and inclusive communities for positive social change. We use WELL Building rating tools to measure, track and demonstrate how the spaces we create, can produce the best outcomes for our occupants.
Investa continues to show industry leadership through its comprehensive list of WELL ratings. We’re proud to be the first Australian portfolio to be awarded a WELL Equity Rating.
The WELL Equity tool is a set of evidence-based strategies for organisations to take action and drive accountability toward their diversity, equity, inclusion, and accessibility goals. The rating criteria considers employee and occupant engagement on matters of diversity, inclusion and accessibility and the positive impacts on a persons physical health when they feel seen and heard.
Investa’s commitment to Health and Safety has also been recognised through the renewal of our WELL Health Safety Rating for the 3rd consecutive year. The WELL Health Safety Rating verifies the measures we’ve taken to support the health and safety of our building occupants.
WELL principles provide us with a framework on which to set our physical building operations as well as how we engage with our employees and tenants. We also use WELL Building tools to engage with our suppliers in the provision of a range of products and services like cleaning products and toilet supplies.
Health and Safety, and Equity and Inclusion, has, and always will be a key focus for Investa and we know these ratings will instil confidence in those working in, or visiting our buildings each day.
Investa are industry leaders in WELL and have been recognised by the following IWBI awards and ratings, showcasing our leadership:
2022 WELL Concept Leadership Award - Materials in recognition of achievement in the Materials Concept of the WELL Building Standard.
2022 WELL Concept Leadership Award - Community in recognition of achievement in the Community Concept of the WELL Building Standard.
2021 WELL Portfolio Achievement Award from IWBI for our leadership in WELL Health Safety
.png "Untitled design (5)")
Building Performance
Investa will provide regular updates on the environmental performance of the Building through a range of onsite and online tools and through Insite updates and Tenant Sustainability Committees.
Investa monitors base building (shared areas within a building such as lifts, lobby areas and HVAC systems) electricity and gas consumption, and the resultant greenhouse gas emissions. Investa will publish these results annually on our website.
To support our net zero ambitions, under the Lease, the landlord requires that tenants provide Investa with the consumption data of their own tenancies, through the installation of electronic monitoring capable of recording electricity consumption of the premises. Tenants will need to provide this data to the Landlord within a reasonable time after a request by the Landlord to do so. If the premises is more than one floor, the monitoring system must be installed separately for each floor.
Note ‘consumption data’ referred to above is expected to include all electricity consumed by the tenant within the Premises.
All performance data will be used with strict confidentiality, with tenants’ performance anonymised and reported as an intensity metric (removing potential identification via tenancy size).
Informed by this data, your building management team will endeavour to collaborate on energy efficiency measures aimed at reducing energy consumption and the associated costs. Furthermore, access to the data will allow Investa to implement whole of building reporting, allowing us to better manage and reduce the building’s environmental impact.
The recording and reporting of this data can also be used by you for your own corporate social responsibility reporting.
Waste and Recycling
Investa is committed to diverting 70% of waste from landfill by 2025 and moving to a circular economy. The waste management section of this Manual for the building outlines the Waste Management Design Specifications for the building and the different waste streams required for your tenancy. Through the buildings waste contractors, the building management team will collect waste and recycling data, with the aim of quantifying and improving the proportion of your waste being sent to landfill. A crucial component of this is tenants separating recyclables in accordance with the Waste Management Design Specifications, please refer to the Tenant Fitout Section.
Waste data is reported in Investa’s Sustainability Reporting and tenants are invited to collaborate so that they might also report on these metrics for their own reporting purposes.
The Online Sustainability Toolkit and Binder
The Online Sustainability Toolkit provides occupants of the building with new and innovative ways to create a productive tenancy within an environmentally responsible Asset.
The toolkit contains the following sections;
- Your Guide: Your guide to a healthy and sustainable workplace - with tips on great ways to start your day and work at your best, while helping to improve the environmental performance of your office.
- Your Productivity: A well designed workspace can have substantial positive impact on alertness, well-being and performance for you and your colleagues.
- Your Fit-out: Access information, tips and best practice guidelines within the Toolkit, to learn more about how your workplace design can be tailored and optimised to meet the needs and demands of your team and operate in a ‘greener’ way.
- Your Consumption: Your building’s environmental performance including electricity, gas and water consumption, as well as the resulting carbon emissions.
- Your Ratings: Holistic performance against Australian and International benchmarks
- Binder: gamifies waste and recycling and helps occupants navigate the mine field that is office bin selection!
The Landlord and the Tenant must use reasonable endeavours to comply with the Online Sustainability Toolkit, as varied from time to time
Building Performance Meetings
Investa’s building management team will hold building performance meetings with all tenant representatives.
You will be invited to share initiatives your business has embarked on over the previous 12 months.
You may nominate at least one employee to act as your ‘tenant representative’ over the course of your Lease. The tenant representative will act as the focal point for all sustainability related building information for your business. You must notify the landlord of your chosen representative (including the provision of contact details) within 3 months of beginning your Lease.
Investa will provide you and your building colleagues information about the buildings: