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10-20 Bond Street
10-20 Bond Street, Sydney

Tenant Information Manual

How Investa Manages the building

Investa’s sustainability strategy seeks to operate energy efficient, net zero carbon buildings, that contribute to occupant health and wellbeing.  

The building management team make decisions which consider sustainability factors, enabling optimal benefits for tenants. 

10-20 Bond Street has digital technology, providing sophisticated energy and water management tools.
If you’d like more information on Investa’s approach to ESG, please visit our Transform Tomorrow Strategy website (https://www.investa.com.au/esg ) or contact your building management team and we will be happy to explore this further with you.

Investa’s building management team recognise that our tenants are part of our building sustainability achievements and as part of our tenant community, tenants can participate in the building Tenant Sustainability Committee to discuss building level sustainability initiatives. The building management team also organise occupant experience activations which include sustainability initiatives and you and your colleagues can participate in these activations during your tenure.

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Getting to zero Emissions

10-20 Bond Street targets 100% net zero scope 1 and 2 emissions.  You are required to work with Investa to support building energy efficiency and not undertake any activities that may impact on the efficiency of base building operations.  

  • Investa’s net zero pathway for the base building at 10-20 Bond Street is targeted through the following means: Continuing to improve energy efficiency performance.
  • Preparing and implementing decarbonisation and electrification plans.
  • Sourcing renewable electricity . This is undertaken through a mix of on-site solar renewable technologies (where feasible) and off-site large scale renewable electricity procurement across our managed portfolio. 
  • Addressing any residual emissions through purchasing carbon offsets, in accordance with the Investa Carbon Offset Procurement Procedure. 

Investa’s  net zero targets extend to our tenant electricity emissions (scope 3). Therefore, we encourage you to procure renewable electricity for your tenancy and notify us once you have done so for your tenancy, or if you plan to during your tenure.

You will also be required to provide us with your tenancy electricity consumption on a regular basis to meet mandatory climate disclosure requirements.

Investa encourages tenants to procure renewable electricity and will work with you to help your organisation reduce emissions in your workplaces and support your sustainability ambitions. 

Investa’s decarbonisation targets mean that we are looking to remove fossil fuel sources from our base buildings. Accordingly, you are required to use electricity infrastructure  for cooking within your tenancy. This will contribute to the building being fossil fuel free.

The Investa Tenant Sustainability Toolkit  https://sustainability.investa.com.au/, demonstrates the sustainability performance of your building, and Investa prepares an annual sustainability report that maps our targets and progress.
If your business would like to know more about our pathway to net zero, your Building Management Team is able to assist you. If your business would like support in creating a low carbon fit-out, our capital works teams can assist you.

Resilience to physical impacts of climate change

Investa may complete a climate change adaptation plan for the 10- 20 Bond Street to manage the physical risks posed by climate change. This plan is reviewed on a regular basis and building management actions are integrated into this plan accordingly.

Investa prepares an annual Climate and Nature Disclosure Statement, which can be found at https://www.investa.com.au/esg/reports

Building Ratings and Benchmarks

Investa may undertake a range of building ratings against national and international benchmarks to demonstrate a building’s sustainability performance.  These ratings are updated on an annual or as required basis and may include one or more of the following:

National Australian Built Environment Rating System (NABERS)

Since 2010, the Commercial Building Disclosure Program, operating under the Federal Building Energy Efficiency Disclosure Act (2010), has required lessors of office space of 1,000 sqm or more to have an up-to-date Building Energy Efficiency Certificate (BEEC).
A key component of the BEEC rating tool is the NABERS Energy rating for the building. NABERS is an operational rating tool designed to give the public a comparable guide to the efficiency and sustainability of office spaces. 
The landlord may require that you have your tenancy rated, which can help identify how you can better save energy and reduce costs. If you want to know how efficient your tenancy is, our building management team can support you in getting a NABERS Energy rating for your workplace. 
Investa also undertakes NABERS Water, Waste and Indoor Environment ratings of the base building to determine efficiencies across different environmental elements of the building operations and to align building performance with this standard.  Investa’s building management team may engage with you to determine how your tenancy can contribute to the building performance across these categories
Current NABERS Energy and NABERS Water ratings are displayed in the building’s foyer and on the Investa corporate website.

Green Star Performance

Green Star Performance is a sustainability rating tool to assess the operational performance of existing buildings, managed by the Green Building Council of Australia. Investa managed buildings that are eligible may undertake a Green Star Performance rating that considers the NABERS performance, as well as building management practices, fitout waste outcomes and practices, integration with tenant communities and nature. 

WELL Ratings

Investa building management may undertake a range of international WELL ratings including:
-    WELL Health and Safety Ratings
-    WELL Equity Ratings
-    WELL Building Ratings 

WELL Health and Safety Ratings

WELL Health and Safety ratings are undertaken across some Investa managed buildings.  These ratings are an evidence-based, third-party verified pathway that assesses the management of health and safety of building occupants, visitors and stakeholders.  This rating assesses Investa’s management approach to: 
•    Management of cleanliness of spaces
•    Provision of health services, facilities and proximity to services to Investa buildings
•    Engagement and communication of health and wellbeing programs in the building
•    Preparing for emergencies
•    Assessing air and water quality

WELL Equity Ratings

The WELL Equity Rating demonstrates that the organisation managing the building takes action toward positive outcomes and impacts in diversity, equity and inclusion goals while driving improvements in company culture and employee health. 

WELL Building Standard

The WELL Building Standard is a performance-based system for measuring, certifying, and monitoring features of the built environment that impact human health and well-being.  This Standard takes a holistic approach to health in the built environment addressing behaviour, operations and design.  
Current WELL ratings for the building (if any) are displayed in the building’s foyer and on the Investa corporate website.
The Building Management Team may review the building ratings targeted at any time, , as standards change, and evolve and in response to regulatory requirements.
For a complete up to date list of all the building ratings and benchmark performances, please see the Your Performance and Your Ratings sections of your Online Sustainability Toolkit, https://sustainability.investa.com.au/.

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Building Performance Monitoring

Investa may provide regular updates on the environmental performance of 10-20 Bond Streetthrough a range of onsite and online tools and through Insite updates and Tenant Sustainability Committees.

Investa monitors base building (shared areas within a building such as lifts, lobby areas and air conditioning systems) electricity, gas and water consumption, and the resultant greenhouse gas emissions, as well as waste generated and waste stream diversion from landfill. Investa will publish these results annually on our website. 

To support our net zero ambitions, the landlord requires that tenants provide Investa with the consumption data of their own tenancies. If there is no electronic monitoring within the tenancy to record electricity consumption data (electricity meters) within the premises, the tenant is required to install this as part of the fitout works.. Tenants will need to provide this data to the Landlord within a reasonable time after a request by the Landlord to do so. If the premises is more than one floor, the monitoring system must be installed separately for each floor. 

Note ‘consumption data’ referred to above is expected to include all electricity consumed by the tenant within the Premises.

Informed by this data, your building management team will endeavour to collaborate on energy efficiency measures aimed at reducing energy consumption and the associated costs. Furthermore, access to the data will allow Investa to implement whole of building reporting, allowing us to better manage and consider ways to reduce the building’s environmental impact.

The recording and reporting of this data can also be used by you for your own corporate environmental reporting. Investa publish an annual financial year data set on our website at https://www.investa.com.au/esg/reports.

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Improving Performance

Carbon neutral tenancies

Investa may be able to support you in meeting your renewable energy or carbon neutral ambitions in your workplace.  This starts with us understanding your carbon footprint (that is your energy usage in your workplace) and utilising tools such as NABERS to measure your energy performance.  For more information speak to your building management team.

Water efficiency
Water efficiency is a key focus for Investa, and it includes both base building and tenant water use. We monitor and report on water usage annually to track our progress against our targets.  Our NABERS Water ratings also provide the buildings with efficiency ratings.  If you would like to know how to reduce your water use within your tenancy, please speak to your Building Management Team for guidance and support.

Recycling, Circularity and Diversion of waste from landfill

Building management have provided 7 alternative waste streams to assist you in diverting waste from landfill.  Information on waste signage and bins can be provided by building management along with information provided in the Tenant Sustainability Toolkit and Tenant Sustainability Committee meetings.  

The waste management section of this Manual for the building outlines the Waste Management Design Specifications for the building and the different waste streams required for your tenancy. Through the buildings waste contractors, the building management team will collect waste and recycling data, with the aim of quantifying and improving the proportion of your waste being sent to landfill. A crucial component of this is tenants separating recyclables in accordance with the Waste Management Design Specifications. 

Tenants can access waste performance information for their floor from our waste platform to support your tenancy in meeting our building ambitions. Whole building waste data is also reported in Investa’s Sustainability Reporting. Contact your building management team to get access to the online waste portal with the waste data for your floor.

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The Online Sustainability Toolkit and Binder

The Online Sustainability Toolkit can be found on the Investa website at https://sustainability.investa.com.au/ 

The toolkit contains the following sections;

  • Your Productivity:  Health and Well Being at the building 
  • Your Fit-out:  Creating a productive tenancy 
  • Your Consumption:  Asset performance and opportunities to collaborate 
  • Your Ratings: Holistic performance against Australian and International benchmarks
The Landlord and the Tenant must use reasonable endeavours to comply with the Online Sustainability Toolkit, as varied from time to time

Indoor Environment Quality (IEQ)

Investa is committed to creating productive and healthy workplaces.

We undertake annual indoor environmental monitoring and are targeting NABERS Indoor Environment Ratings for the building.

Investa has technology partners that assist us in managing and monitoring the indoor environments to enable us to track occupant comfort and measure a diverse range of IEQ measurements.

Sustainable Responsible Procurement

Your building management team is committed to sustainable procurement principles when purchasing goods and services throughout operational and capital expenditure projects at the building.

These principles are documented in Investa’s Supplier Code of Conduct available on Investa’s corporate website and include the following supplier requirements;

  • Governance and ethics;
  • Risk management and business continuity;
  • Labour standards and human rights;
  • Environmental management;
  • Supply chain management; and
  • Workplace health and safety.

Our procurement approach extends to social and indigenous suppliers in accordance with our Reconciliation Action Plan.

Investa’s Human Rights Policy guides our responsible supply chain approach. Investa undertakes modern slavery due diligence on the suppliers in our buildings and works with our onsite service providers to understand and address modern slavery in our supply chains. Our approach to addressing modern slavery across our business is outlined on our website, under Modern Slavery.

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Building Performance Meetings

Investa’s building management team will hold building performance meetings with all tenant representatives focusing on the following as they pertain to the building:

  • NABERS Ratings;
  • Indoor air quality;
  • Energy consumption;
  • Water consumption;
  • Waste and recycling,
  • WELL and other ESG ratings, and
  • All other building initiatives.

You will be invited to share initiatives your business has embarked on over the previous 12 months.

You may nominate at least one employee to act as your ‘tenant representative’ over the course of your Lease. The tenant representative will act as the focal point for all sustainability related building information for your business. You must notify the landlord of your chosen representative (including the provision of contact details) within 3 months of beginning your Lease.