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10-20 Bond Street
10-20 Bond Street, Sydney

Tenant Information Manual

Sydney, NSW

10-20 Bond Street

1000 sqm typical floor plan

Built 1985

Parking

Cafe

10–20 Bond Street comprises two adjoining A-grade commercial office towers with iconic views across Sydney Harbour and the city skyline.

Located in the heart of Sydney’s financial district, the building is surrounded by a wide range of dining, recreation and entertainment options, including a Fitness First Platinum gym within the building. Just a short walk from Wynyard Station, 10–20 Bond Street offers excellent connectivity to major transport links including trains, buses, light rail and ferries. Secure on-site parking is also available via Wilson Parking.

The building’s 2021 lobby upgrade delivers an exceptional arrival experience, with welcoming spaces to meet, work and relax. Ground floor dining options include well-known operators such as Matteo Downtown and the popular café Naked Duck.

Tenants also have access to flexible third spaces including booths, collaboration desks and comfortable lounge areas, providing opportunities to work, meet or recharge beyond the traditional office

 
10-20 Bond Street, Sydney, NSW
NABERS Energy
NABERS Water

Ownership

  • 100% Third Party

About Investa

Investa is a leading real estate investment manager, developer, and industry innovator. We acquire, develop, and manage real estate assets on behalf of ourpartners.

We strive to create exceptional places, experiences and communities for our customers that shape our future cities and are kind to the environment.

Our investment, operational and asset management practices are guided by our ambition: to be at the leading edge of every real estate asset class we invest and operate in.

Explore the community

Amenities

  • Bars

  • Cafe

  • Restaurants

  • Shops

  • Supermarket/ Convenient Store

  • Security

  • Onsite Management

  • Concierge

  • End of Trip Facilities

  • Train

10-20 Bond Street

Hours of Operation and Building Access

Monday - Friday
Weekends
Public Access
7:00am – 6:00pm No public access
Building Services
Available 24 hours, 7 days, in accordance with each tenants specified requirements
Management Office
7:30am - 4:00pm Closed
Goods Lift
Automatic Mode 24 hours, 7 days. Access limitations to floors may apply on tenant request
Noise Restrictions
8:00am - 6:00pm N/A
Car Park Locations and height limits
7:00am - 7:00pm Closed
Wilson Carpark is located at 20 Bond Street, Sydney. Entry via Abercrombie Lane (Height restriction is 1.90m)

Building and Lift Access

Special arrangements may be made with your Building Management Team if access for visitors is required outside of the standard operating hours. For tenants who occupy whole floors, lift access to the floor outside of operating hours can be arranged to suit your requirements.

In the case of an emergency whilst travelling inside a lift, please press and hold the emergency button for 5 seconds and await a reply.

There is no public access to the building on Saturday, Sunday, or public holidays, however you may still enter the building and the lifts using your building access pass.

10-20 Bond Street

Security and Access Cards Security

The 10-20 Bond Street Security Control Room operates 24 hours a day, 7 days a week. The Security Control Room can be contacted on 0400 887 861.

 

All requests for accesscards must be lodge via Investa Connect Helpdesk. Access card charges will be billed to your monthly tenant sundried account. Please allow 48 hours for access cards to be generated. 

DSC_3321

Car parking

  • Car Parking
  • Lights on in Car Park
  • Speeding in the carpark
  • Motorcycle Parking
  • Vehicle Security
  • Carpark Surveillance
  • No Idling
Car Parking

In order to park in reserved parking, a car park licence agreement must be in place. If you wish to obtain a parking licence, or are not sure if you have one, please contact your Property Manager. If no agreement agreement is in place, our Service Team may refuse entry and/or use of the car park until such arrangements are made.

10-20 Bond External
Lights on in Car Park

Please observe the “lights on” requirement when driving in the car park to minimise risk to car park patrons. 

Speeding in the carpark

The car park has a 5kph maximum speed limit and we ask all drivers to adhere to this limit for the safety of car park users.

The Building Management Team reserves the right to revoke access, should car park users risk the safety of others.

Motorcycle Parking

Specific motorcycle parking is provided at the building. If you require motorcycle parking, please make enquiries with your Building Management Team.

Vehicle Security

Despite the regular surveillance in the car park, it is strongly recommended that all car park patrons observe a cautious approach to the security of vehicles and possessions within the vehicles.

Please ensure that your vehicles are locked and that no possessions are left in view within the vehicles.

Carpark Surveillance

Recorded Closed Circuit Television (CCTV) surveillance is provided through the building car park. In addition, regular patrols are conducted throughout the car park by car park personnel.

No Idling

All cars must observe the no idling requirements with cars switched off when stationary.

Loading dock

The Loading Dock is managed by the Dock Master and is open from 6:00am to 6:00pm, Monday to Friday. Access outside of the controlled hours must be arranged with your Building Management Team. For safety reasons all directions of the Dock Master must be followed, always.

General use of the Loading Dock for the delivery and collection of goods is limited to 30 minutes, to ensure fair usage for all tenants. Use of the Loading Dock must be requested via the Investa Connect Help Desk at least 24 hours prior to the time of use to avoid disappointment. If you have arranged for contractors to carry out works within your tenancy and they require parking, please log a service request via the Investa Connect Help Desk. 

The Loading Dock is accessible via  Abercrombie Lane off Pitt St and is located on Level B4. General use of the Loading Dock for the delivery and collection of goods is limited to 30 minutes, to ensure fair usage for all tenants. Use of the Loading Dock must be requested via the Investa Connect Help Desk at least 24 hours prior to the time of use to avoid disappointment. If you have arranged for contractors to carry out works within your tenancy and they require parking, please log a service request via the Investa Connect Help Desk.

Height restrictions for these areas are as follows:

  • Investa’s Online Sustainability Toolkit
    Loading Dock

    Level: Basement 4
    Height restriction: 3.1 metres

  • Web icons mint-parking
    CAR PARK

    Level: Basement
    Height restriction: 2 metres

Couriers and Deliveries

The building has onsite mailboxes for tenancy use. It is recommended that tenants arrange with management to be assigned a mailbox. It is also recommended tenant’s mail to be delivered directly to their tenancy, or arrange for a PO Box with the local Post Office for large parcel deliveries. Note that all deliveries to the Office Tower tenants must be made using the Goods Lift via the Loading Dock. 

Trolleys or bulky items must not enter a passenger lift or main building foyer without prior approval from your Building Management Team, so that the appropriate protective covering and arrangements can be arranged. Passenger lifts may only be used for deliveries of handheld goods. Motorcycle couriers must remove their helmets on arrival to the building. 

Please note that Building Management and Building Security are unable to accept or hold mail or any other delivered item on behalf of a tenant.

After Hours Deliveries 

The building management team, employees, and contractors will not accept delivery of goods on your behalf. Should after hours deliveries be attempted without prior notification, your representative will be required to attend the appropriate entrance point to accept delivery of the goods. Under no circumstances will an after-hours delivery person or courier be allowed unescorted travel to a tenanted floor. 

Accessibility

Accessible access is available via the building’s main entrances on Bond Street. Additional accessible facilities are available via the access lift on [x street].
The low-rise and high-rise lift banks, all accommodate accessible access to the tenancy floors. One lift in each bank provides access to the basement car park.
An accessible bathroom is available on the ground floor via the {Insert Street } entrance.

Emergency and Ambulance

In the event of an emergency, tenants, their staff, clients, and guests should contact 000. In addition, tenants may contact your Investa Building Management Team or Building Security on 0400 887 861 in the event of an incident.

Emergency vehicles will usually park immediately outside the main entrance, however, during an incident they may enter via [insert relevant street], by arrangement with building management and may have unimpeded use of a lift.

Automated External Defibrillator (AED)

If someone within the building suffers from a sudden cardiac arrest, emergency services should be contacted immediately (call ‘000’). Once emergency services have been notified, the AED device can be used to treat the patient.

A defibrillator is an automated device that delivers an electric shock designed to restart a person’s heart if they have suffered from Sudden Cardiac Arrest (SCA). The survival rate for people suffering SCA is between 2% and 5%, which dramatically increases, depending on how quickly a defibrillator is used to restart the person’s heart.

While training is not required for the use of a defibrillator, it is available. If you wish to familiarise yourself with the device and undertake this training, please visit the following link www.defibtech.com.au/education

All FM staff are trained in providing first aid, including the use of defibrillators; however, use of the defibrillator should not be delayed in an attempt to find a first aid trained operator, as this dramatically decreases the survival rate of the patient.

To operate the device, simply take the AED to the patient, and press the green power button. From that point on, the unit will guide the treatment process.

 

10-20 Bond AED