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Special arrangements may be made with your Building Management Team if access for visitors is required outside of the standard operating hours. For tenants who occupy whole floors, lift access to the floor outside of operating hours can be arranged to suit your requirements.
In the case of an emergency whilst travelling inside a lift, please press and hold the emergency button for 5 seconds and await a reply.
There is no public access to the building on Saturday, Sunday, or public holidays, however you may still enter the building and the lifts using your building access pass.
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179 Turbot Street does not have a Security Control Room. All fire doors are alarmed and monitored by E-Group. Security can be contacted on 0418 680 445 however we recommend contacting our Facilities Manager in the first instance
The Security Control Room can be contacted via Facilities Management 0418 680 445
All requests for access cards must be lodged via the Investa Connect Helpdesk. Access card charges will be billed to your monthly tenant sundries account. Please allow 48 hours for access cards to be generated.
In order to park in reserved parking, a car park licence agreement must be in place. If you wish to obtain a parking licence, or are not sure if you have one, please contact your Property Manager. If no agreement is in place, our Service Team may refuse entry and/or use of the car park until such arrangements are made.
Please observe the “lights on” requirement when driving in the car park to minimise risk to car park patrons.
The car park has a 5kph maximum speed limit and we ask all drivers to adhere to this limit for the safety of car park users.
The Building Management Team reserves the right to revoke access, should car park users risk the safety of others.
Specific motorcycle parking is provided at the building. If you require motorcycle parking, please make enquiries with your Building Management Team.
Despite the regular surveillance in the car park, it is strongly recommended that all car park patrons observe a cautious approach to the security of vehicles and possessions within the vehicles.
Please ensure that your vehicles are locked and that no possessions are left in view within the vehicles.
Recorded Closed Circuit Television (CCTV) surveillance is provided through the building car park. In addition, regular patrols are conducted throughout the car park by car park personnel.
All cars must observe the no idling requirements with cars switched off when stationary.
The Loading Dock is managed by the Building Management Team and is open from 6:00am to 6:00pm, Monday to Friday. Access outside of the controlled hours must be arranged with your Building Management Team. For safety reasons all directions of the Building Management Team must be followed, always.
The Loading Dock is accessible via Walker Street carpark entrance and is located on Basement Level 1. General use of the Loading Dock for the delivery and collection of goods is limited to 30 minutes, to ensure fair usage for all tenants. Use of the Loading Dock must be requested via the Investa Connect Help Desk at least 24 hours prior to the time of use to avoid disappointment. If you have arranged for contractors to carry out works within your tenancy and they require parking, please log a service request via the Investa Connect Help Desk.
Level: Basement
Height restriction: 4 metres
Height restriction: 1.95 metres
The building does not have onsite mailboxes for tenancy use. It is recommended that you arrange for your mail to be delivered directly to your tenancy or make arrangements for a PO Box with the local Post Office.
Trolleys or bulky items must not enter a passenger lift or main building foyer without prior approval from your Building Management Team, so that the appropriate protective covering and arrangements can be arranged. Passenger lifts may only be used for deliveries of handheld goods. Motorcycle couriers must remove their helmets on arrival to the building.
Please note that Building Management and Building Security are unable to accept or hold mail or any other delivered item on behalf of a tenant.
The Building Management Team, employees, and contractors will not accept delivery of goods on your behalf.
Should after hours deliveries be attempted without prior notification, your representative will be required to attend the appropriate entrance point to accept delivery of the goods. Under no circumstances will an after-hours delivery person or courier be allowed unescorted travel to a tenanted floor.
If someone within the building suffers from a sudden cardiac arrest, emergency services should be contacted immediately (call ‘000’). Once emergency services have been notified, the AED device can be used to treat the patient.
A defibrillator is an automated device that delivers an electric shock designed to restart a person’s heart if they have suffered from Sudden Cardiac Arrest (SCA). The survival rate for people suffering SCA is between 2% and 5%, which dramatically increases, depending on how quickly a defibrillator is used to restart the person’s heart.
While training is not required for the use of a defibrillator, it is available. If you wish to familiarise yourself with the device and undertake this training, please visit the following link www.defibtech.com.au/education
All FM staff are trained in providing first aid, including the use of defibrillators; however, use of the defibrillator should not be delayed in an attempt to find a first aid trained operator, as this dramatically decreases the survival rate of the patient.
To operate the device, simply take the AED to the patient, and press the green power button. From that point on, the unit will guide the treatment process.
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