Tenant Information Manual
How Investa Manages the Building
Investa is driving the future of real estate by enriching the lives of our customers, delivering outstanding performance for our partners and exceptional opportunities for our people. Our office buildings provide high performing healthy and productive places for people to work. To achieve this, we go beyond the provision of building services, and provide highly efficient buildings with enhanced amenities and engaged tenant communities. Investa is reimagining the way we live and work, regenerating our built environment, and building a more resilient business for the future. Investa believes in strong environmental performance, and our ESG strategy is focused on net positive impacts for health, wellbeing, and the environment. From the way we finance our projects, to future-proofing our business, we are transforming our buildings, our communities, and our business for tomorrow..
The building management team make decisions which consider all three ESG factors, ensuring optimal benefits for tenants. The bulding has state of the art digital technology, providing sophisticated energy and water management tools.
If you’d like more information in Investa’s approach to ESG, please contact your building management team or visit our Transform Tomorrow Strategy website and we will be happy to explore this further with you.
Investa’s building management team recognise that our tenants are part of our building sustainability achievements and as part of our tenant community, you can participate in the building Tenant Sustainability Committee, which meets every six months to discuss building level sustainability initiatives.
Building Ratings and Benchmarks
Investa may undertake a range of building ratings against national and international benchmarks to demonstrate a building’s sustainability performance. These ratings are updated on an annual or as required basis and may include one or more of the following:
National Australian Built Environment Rating System (NABERS)
Since 2010, the Commercial Building Disclosure Program, operating under the Federal Building Energy Efficiency Disclosure Act (2010), has required lessors of office space of 1,000 sqm or more to have an up-to-date Building Energy Efficiency Certificate (BEEC).
A key component of the BEEC rating tool is the NABERS Energy rating for the building. NABERS is an operational rating tool designed to give the public a comparable guide to the efficiency and sustainability of office spaces.
The landlord may require that you have your tenancy rated, which can help identify how you can better save energy and reduce costs. If you want to know how efficient your tenancy is, our building management team can support you in getting a NABERS Energy rating for your workplace.
Investa also undertakes NABERS Water, Waste and Indoor Environment ratings of the base building to determine efficiencies across different environmental elements of the building operations and to align building performance with this standard. Investa’s building management team may engage with you to determine how your tenancy can contribute to the building performance across these categories
Current NABERS Energy and NABERS Water ratings are displayed in the building’s foyer and on the Investa corporate website.
Green Star Performance
Green Star Performance is a sustainability rating tool to assess the operational performance of existing buildings, managed by the Green Building Council of Australia. Investa managed buildings that are eligible may undertake a Green Star Performance rating that considers the NABERS performance, as well as building management practices, fitout waste outcomes and practices, integration with tenant communities and nature.
WELL Ratings
Investa building management may undertake a range of international WELL ratings including:
- WELL Health and Safety Ratings
- WELL Equity Ratings
- WELL Building Ratings
WELL Health and Safety Ratings
WELL Health and Safety ratings are undertaken across some Investa managed buildings. These ratings are an evidence-based, third-party verified pathway that assesses the management of health and safety of building occupants, visitors and stakeholders. This rating assesses Investa’s management approach to:
• Management of cleanliness of spaces
• Provision of health services, facilities and proximity to services to Investa buildings
• Engagement and communication of health and wellbeing programs in the building
• Preparing for emergencies
• Assessing air and water quality
WELL Equity Ratings
The WELL Equity Rating demonstrates that the organisation managing the building takes action toward positive outcomes and impacts in diversity, equity and inclusion goals while driving improvements in company culture and employee health.
WELL Building Standard
The WELL Building Standard is a performance-based system for measuring, certifying, and monitoring features of the built environment that impact human health and well-being. This Standard takes a holistic approach to health in the built environment addressing behaviour, operations and design.
Current WELL ratings for the building (if any) are displayed in the building’s foyer and on the Investa corporate website.
The Building Management Team may review the building ratings targeted at any time, , as standards change, and evolve and in response to regulatory requirements.
For a complete up to date list of all the building ratings and benchmark performances, please see the Your Performance and Your Ratings sections of your Online Sustainability Toolkit, https://sustainability.investa.com.au/.
WELL Equity and Health Safety Ratings
As a manager of buildings that accommodate places to work and live, we are committed to creating connected, healthy and inclusive communities for positive social change. We use WELL Building rating tools to measure, track and demonstrate how the spaces we create, can produce the best outcomes for our occupants.
Investa continues to show industry leadership through its comprehensive list of WELL ratings. We’re proud to be the first Australian portfolio to be awarded a WELL Equity Rating.
The WELL Equity tool is a set of evidence-based strategies for organisations to take action and drive accountability toward their diversity, equity, inclusion, and accessibility goals. The rating criteria considers employee and occupant engagement on matters of diversity, inclusion and accessibility and the positive impacts on a persons physical health when they feel seen and heard.
Investa’s commitment to Health and Safety has also been recognised through the renewal of our WELL Health Safety Rating for the 3rd consecutive year. The WELL Health Safety Rating verifies the measures we’ve taken to support the health and safety of our building occupants.
WELL principles provide us with a framework on which to set our physical building operations as well as how we engage with our employees and tenants. We also use WELL Building tools to engage with our suppliers in the provision of a range of products and services like cleaning products and toilet supplies.
Health and Safety, and Equity and Inclusion, has, and always will be a key focus for Investa and we know these ratings will instil confidence in those working in, or visiting our buildings each day.
Investa are industry leaders in WELL and have been recognised by the following IWBI awards and ratings, showcasing our leadership:
2022 WELL Concept Leadership Award - Materials in recognition of achievement in the Materials Concept of the WELL Building Standard.
2022 WELL Concept Leadership Award - Community in recognition of achievement in the Community Concept of the WELL Building Standard.
2021 WELL Portfolio Achievement Award from IWBI for our leadership in WELL Health Safety
Platinum WELL Rating
Investa are proud to announce that 567 Collins Street, Melbourne has been awarded WELL Certification at the Platinum level by the International WELL Building Institute (IWBI). The prestigious distinction was awarded through IWBI’s WELL v2, the latest version of the WELL Building Standard.
To be awarded WELL Certification by IWBI, 567 Collins Street underwent rigorous testing and a final evaluation carried out by Green Business Certification Inc. (GBCI), to ensure it met all WELL Certified Platinum performance requirements.
Created through seven years of rigorous research and development working with leading physicians, scientists, and industry professionals, the WELL Building Standard is a performance-based certification system that marries best practices in design and construction with evidence-based scientific research. 567 Collins earned the distinction based on ten categories of building performance — Air, Water, Nourishment, Light, Movement, Thermal Comfort, Sound, Materials, Mind and Community — and achieved a Platinum level rating.
WELL is grounded in a body of evidence-based research that explores the connection between the buildings where we spend approximately 90 percent of our time, and the health and well-being impacts on the people inside these buildings. To be awarded WELL Certification by IWBI, 567 Collins Street underwent rigorous testing and a final evaluation carried out by Green Business Certification Inc. (GBCI), which is the third-party certification body for WELL, to ensure it met all WELL Certified Platinum performance requirements.
You can find out more about the WELL Criteria in our guide here.
Building Performance
Investa may provide regular updates on the environmental performance of [Building Address] through a range of onsite and online tools and through Insite updates and Tenant Sustainability Committees.
Investa monitors base building (shared areas within a building such as lifts, lobby areas and air conditioning systems) electricity, gas and water consumption, and the resultant greenhouse gas emissions, as well as waste generated and waste stream diversion from landfill. Investa will publish these results annually on our website.
To support our net zero ambitions, the landlord requires that tenants provide Investa with the consumption data of their own tenancies. If there is no electronic monitoring within the tenancy to record electricity consumption data (electricity meters) within the premises, the tenant is required to install this as part of the fitout works.. Tenants will need to provide this data to the Landlord within a reasonable time after a request by the Landlord to do so. If the premises is more than one floor, the monitoring system must be installed separately for each floor.
Note ‘consumption data’ referred to above is expected to include all electricity consumed by the tenant within the Premises.
Informed by this data, your building management team will endeavour to collaborate on energy efficiency measures aimed at reducing energy consumption and the associated costs. Furthermore, access to the data will allow Investa to implement whole of building reporting, allowing us to better manage and consider ways to reduce the building’s environmental impact.
The recording and reporting of this data can also be used by you for your own corporate environmental reporting. Investa publish an annual financial year data set on our website at https://www.investa.com.au/esg/reports.
Waste and Recycling
Investa is committed to diverting 70% of waste from landfill by 2025 and moving to a circular economy. The waste management section of this Manual for the building outlines the Waste Management Design Specifications for the building and the different waste streams required for your tenancy. Through the buildings waste contractors, the building management team will collect waste and recycling data, with the aim of quantifying and improving the proportion of your waste being sent to landfill. A crucial component of this is tenants separating recyclables in accordance with the Waste Management Design Specifications, please refer to the Tenant Fitout Section.
Waste data is reported in Investa’s Sustainability Reporting and tenants are invited to collaborate so that they might also report on these metrics for their own reporting purposes.
The Online Sustainability Toolkit and Binder
The Online Sustainability Toolkit can be found on the Investa website at https://sustainability.investa.com.au/
The toolkit contains the following sections;
- Your Productivity: Health and Well Being at the building
- Your Fit-out: Creating a productive tenancy
- Your Consumption: Asset performance and opportunities to collaborate
- Your Ratings: Holistic performance against Australian and International benchmarks
Building Performance Meetings
Investa’s building management team will hold building performance meetings with all tenant representatives focusing on the following as they pertain to the building:
- NABERS Ratings;
- Indoor air quality;
- Energy consumption;
- Water consumption;
- Waste and recycling,
- WELL and other ESG ratings, and
- All other building initiatives.
You will be invited to share initiatives your business has embarked on over the previous 12 months.
You may nominate at least one employee to act as your ‘tenant representative’ over the course of your Lease. The tenant representative will act as the focal point for all sustainability related building information for your business. You must notify the landlord of your chosen representative (including the provision of contact details) within 3 months of beginning your Lease.